All homeowners should be aware that they are in no way a structural defect. Pitting is an intrinsic feature and part of the unique characteristics that make up each natural stone, and it bears repeating that their presence in no way impairs its durability or appearance. The visibility of pits on the surface of the stone depends for the most part on the angle it’s viewed at and the rooms lighting. Pitting and fissures can be most visible where the natural stone receives more light such as a windowsill.

When any natural stone is polished, pitting and fissuring will inevitably occur.


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Most pitting and fissuring is so microscopic that people don’t even notice these irregularities. Additionally, they are not an indication of the stone’s porosity or staining issues. Many granites and marble countertop owners have had natural stone countertops for many years and have never noticed the presence of them. These are typically viewed at a lower angle and with a stronger backlight. They will make recommendations on the natural stone best suited for your project.

How To Handle Natural Fissures In Golden Silver Granite Countertop by gcsmith.com.au

One of its best qualities is that it comes with natural fissures that give it an authentic stone look to enhance the look of a granite kitchen.

And while they can crack and be conceived as weak points, they are not. They will not pose any problems as long as they do not crack. They often occur as hairline cracks and these are not problematic to granite countertops. That said, cracks are visible and unless a lip forms, they do not collect dust particles. And in case you are wondering, this is proven by independent tests. While fissures and cracks may not affect the functionality of your countertops, homeowners will always feel the need to have them filled or something close to that. Fortunately, there are several options for handling fissures and cracks to achieve just that. The component responsible for filling voids on your golden, silver granite countertop is usually resin. Permanent surface coatings are also used to cover fissures and cracks. Moreover, they are likely to present problems if the countertop ever needs repairs.

As such, homeowners are concerned about health implications and often look for ways to fill and level them.


AccuGlide Saw - How to Cut Granite or Quartz - Easy 1-2-3 Setup
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This is so because stone still remains contiguous along the fissure, meaning there is no separation along the fissures. With seamlessly finished surfaces, you will not be able to see any canals, gaps or depressions. As you may have learned by now, fissures barely affect the performance or integrity on your golden silver granite countertop.

While it is nearly impossible to clean all the bacteria, it’s important to always remember that your granite countertop will not harbor bacteria. They prefer it if their countertops are 100% smooth and with an even surface. It can also be done to fill fissures and cracks, making the countertop smooth and even. This will sometimes be done by manufacturers before your countertop is delivered to your house. As they are usually made of acrylic, this method of filling is often recommended as it distorts the original look of granite and makes your countertop look like it was made of acrylic in the first place. The hassle of maintaining these coatings is also not worth the effort.

Crack On Granite Countertops by granitecountertops.pro

Even after it is cut into slabs, and fabricated as countertops cracks can occur.

Chips in granite, marble and other natural stone are common especially along the edges and on the sink cut outs. The only difference, is that natural veining in natural stone can sometimes create color or pattern difference in the natural stone. Some of the natural fissures cannot be felt by hand, if the slab fabricator did a good job filling and polishing it.

Inspecting the stone to see if there are other similar lines would determine if it is natural, or if it is something developed after fabrication. Also, the resin & hardener ratio needs to be adjusted carefully. Support brackets are not only used to prevent the stone from cracking but also to prevent the stone from tipping over. There is no standard measurement for a maximum overhang without any support. Some fabricators state that a maximum 12” of overhang without any support brackets is ideal, but then again, the above factors may reduce this number. Some of these natural veins will not be visible looking at the stone from the top. This is a very common issue in some hard quartzite materials and in some slate products because they have layered characteristics.

They are even more prone to cracking if they are very long or if they are mishandled. This will help you to understand whether it is a natural fissure or a crack developed due to mishandling of the stone. They do not always apply the same filler or labor to the back side of the stone, therefore, cracks can be much more visible on the underside of your countertops. Most of these cracks do not get bad with time unless they are on the overhanging parts. If they are not installed yet, you can ask your fabricator to place metal rods in the cracked area to prevent possible future deterioration.



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Cracks near faucet holes, cooktop cut out areas, and electrical outlet cut out areas may be caused because of this.

Recent cracks usually appear much more white, whereas natural fissures have similar coloring to the rest of the stone. Not having cabinets leveled or stepping on the stone may also cause cracking. Also they should not step on them while installing tile backsplashes or when installing electrical in the ceiling. The only problem is how good of a result you will have at the end of the repair.

Some cracks exist in natural stones, but they can be avoided or minimized during the layout process. It will be too late to change the color once fabrication and installation of your countertop have been completed. In most cases, some penetrating resin needs to be left on the stone and be left out to dry.

The difference between a crack and fissure is that cracks can happen after the stone is excavated. In other words, you cannot feel the veining by putting your hands on it, but you can see it. As mentioned above, cracks, fissures or chips happen in natural stones for various reasons. Granite, marble, and other natural stones hold up well when they are well supported underneath. It would crack very easily if it was not supported underneath. Where the crack is located on your countertop is important in determining what has caused it. If there are other similar lines in the stone, the crack can be filled, and polished in most cases. This is especially a good practice for more exotic stones that have mesh backing behind them.

We have mentioned before that fabricators place metal rods in the natural stone to reinforce it, in the sink and cooktop bridges. Cutting the groove line too deep or mixing too hard may cause the granite to crack over time and in most cases months after installation. Some other natural stones such as onyx and marble are not as durable. Cutouts: sink and cooktop cutouts near the overhanging area, make the stone weaker and more prone to breakage points. Overhangs on the raised bar counter tops need support if center of the top is on or close to the overhanging part. The above mentioned factors need to be considered carefully.

Different support brackets and overhang are topics for another blog.



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Cracks are likely to occur when large overhangs are used without support. It is more likely, though, that a natural fissure was existing prior to the stone to being opened up.

If a completely new crack occurs, the crack will be visible even when it is glued back together and polished.

If the fissure happened to be where the edge of the stone is, it becomes more visible after the edge is cut and polished. Such small fissures in natural stones are one of the many factors that make the stone look so beautiful. Backsplashes usually get cracked during transportation and installation. You can inspect your stone to see if similar lines exist in other parts of the stone. Slab fabricators (usually overseas) fill these cracks, and polish them; they then place backer mesh on the back side of the slabs to reinforce them – only for fragile stones. You can carefully inspect the surface of the stone to see if there are any similar lines, if so, it is natural. It may be too late if you have this issue and your countertops are already installed. If cracks are visible in other areas of the countertops, it is very likely that they are natural. Most of the natural fissures are already filled and polished by the slab fabricator. During the construction process, all contractors should understand that countertops are fragile (especially marble, quartzite, onyx) they should not place their tools on them which can cause scratches.

Consistent colored granites do not crack easily and they are not easy to fix if they ever do. Furthermore, mapping out your slabs to have a visual of what is going to go where helps greatly. If at the end of the layout you are not okay with the general look and location of the natural cracks, you have the option to choose another stone having fewer or no cracks in them. The area needs to be re-polished once it is dry to give it a smooth look.


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You can also consider hiring a stone restoration company to fix the crack for you.

Filling Granite Countertop Fissures by countertopspecialty.com

Can fissures be filled with liquid material and leveled with something like a squeegee? Maybe a minute depression sometimes, but just barely perceptible to the touch. It may be a hairline crack that may or may not be full thickness or it could visibly separate. You will be able to feel a hairline crack, but it may still be level. You may be able to do this again, but the resin must be able to absorb into the stone, so no sealer should be applied prior.

These type of coatings can look plastic, can be more of a hassle to maintain and can cause problems when/if the stone ever needs repair, etc. The more variables you add to the equation, the more complicated the cleaning, maintenance and performance become.

If you do indeed have long fissure that seems to need filling, then you’d have to buy a lot of this product. So, you need to determine if you just have fissures or indeed cracks. I can’t imagine any reputable stone warehouse even buying such a slab and any decent fabricator would not install such a poor slab. They really have no argument (unless you did pick out this slab) since they know what anyone wants is a smooth shiny granite countertop. I would get a second opinion from a uninvolved and reputable local fabricator that can actually see the slab in person.

So, fissures will not of themselves impair or affect the performance or integrity of the stone and are not a worry regarding granite countertop hygiene. Also, there are permanent surface coatings that do form a film which can be applied, although in “normal” circumstances this would not be recommended since you now have an acrylic or epoxy countertop instead of a granite countertop. They are getting better, but the common wisdom is to do as little to stone as possible.

It’s made primarily for filling and repairing small blemishes like pits.

Fissures are no worry and nothing, but sealing with one of these recommended sealers is needed. The surface looks spotty , with areas of high shine and low shine. Unfortunately, it sounds like you got a bad slab and likely a shady fabricator. It is “normal” for some granite slabs to be of poor quality.



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So, if any balance is remaining, do not pay it and take the issue up with the fabricator. Maybe it’s not as bad as it seems to me, but typically with these type of slabs additional polishing, etc. Hopefully you’re able to work something out without to much extra expense.

The Marble Granite Resin Process: How Why by stoneworld.com

In the quarry, the ever-evolving extraction technology has reduced the number of damaged or completely destroyed blocks, leaving the major repair burden to the polishing phase. The waste from manufacturing slabs of particular materials (especially some marbles) could represent 35 to 40% of production, thus considerably increasing the cost of the remaining slabs. There are materials just too fragile to be polished, leaving no solution but to close down quarries.

Limited reserves of a particular color of stone leave only the worst and more damaged veins to be quarried. All the travertine and a great number of marbles are nowadays filled with either polyester resin or cement. The more fragile marbles have also a reinforced backing support, usually in a form of a fiberglass mesh. In this process, the main material used with the net is a polyester resin. The polyester resin has also the added value of fast drying time, making it a perfect solution for automatic line manufacturing.

The main reasons for this lie in the different chemical structures of the two materials. The very thin cracks represent an additional problem, since no polyester resin would have the capability to deeply penetrate in the stone, harden up and give a sufficient strength to the material. Using materials with optimum adhesion (epoxy systems) on granite, the typical problems were resolved and a new technology was developed. Additionally, its long hardening time allows the glue to penetrate deeply into the stone before the complete curing will occur. They also provide a solution when there is a need to glue the granite slab to another material (either aluminum honeycomb, glass or steel).

The material also needs to be completely clean and dry, so the resin can deeply penetrate in the smallest cracks of the surface. After being mixed in the right ratio (either using a scale or an automatic mixing dispenser), the resin is then spread on the whole surface. During the polishing process, the first steps are focused on removing all excess resin poured on top of the slab, leaving only the resin that has filled into the cracks or the pits. One of the first noticeable affects of the resin is a darkening effect on the whole surface of the slab. This byproduct enhances the color of the slab and allows for a better polishing effect as a final result. Applying these products will allow you to permanently match the two colors with one application. These products will solve the problem only momentary, eventually leaving the customers dissatisfied in the long run. The epoxy resin was invented in the early 1940s to develop a strong and durable product in the aeronautical engineering. So far, none of these tests have proven that the system cannot last for a long time. However, unless there is a particularly large hole that was repaired with the epoxy system, the small fractures are not affected by the local application of heat.

Technology has recently improved the quality of these systems, ensuring a better natural product at a marginal cost in the final outcome. It includes removing the head and rebuilding it, removing the pistons and re-ringing them, honing the cylinder walls if needed and replacing the rod bearings.

A lot of these materials unfortunately have natural defects, mostly fractures and superficial holes and pits.

There is a growing tendency in producing thinner slabs to reduce transportation costs and open up new markets and different stone uses. Many different kinds of granites have natural micro-fissures that compromise the final polished effect, thus reducing the beauty of the material. Some granites have fissures that pass through the slab and considerably decrease the strength of the slabs and pose an hazard when used as outside paneling. Those fillers are mainly used for aesthetic effects and to avoid open holes in the surface of the material. This solution gives a strong and durable surface for transportation purposes and to avoid breakage. Although not a very strong glue, polyester resin in marble is still the method of choice, mainly to reduce costs (and it still has sufficient bonding strength due to the relatively soft and porous substance of the marble).

Nowadays there are many different kinds of polyester resins, with different viscosity, color and hardening times. Generally, the systems commonly used in marble processing are not satisfactory for granite processing lines.

Granite is much harder, with microscopic fissures and a different absorption rate. About 20 years ago, after some unsuccessful trials with polyester and acrylic products, a new family of products was tested. The epoxy resin has shown the capability to run into each of the cracks and fill all of the pits and micro-fissures present in the granite. The extremely high strength of the glue helps to fix any structural defects, giving the slab a very strong and durable finish. Before being treated, the surface of a granite slab has to be honed; to allow the surface of the material to evenly absorb the resin. This process requires special convection ovens or two to three days in favorable dry working conditions. Nowadays, there are hundreds of different epoxy systems for granite, with different physical characteristics. After the system is completely cured (usually it takes up to 24 hours, depending on the system and the equipment used) the slab is ready to be polished. In this way, the epoxy resin will not form a film on top of the granite, and it will be present only in the interspaces and in the micro-fissures. On lighter materials, and when this effect is not desired, the application of special epoxy systems allows the material to maintain its color.

There are special products on the market for enhancing the color of granite and marble. Beware, though, of easy solutions such as mineral oil or a cheap color enhancer. Another question is whether the epoxy resin is safe for kitchen countertop surfaces, and whether they will be damaged if a homeowner were to place a hot item on the surface. As far as high temperature goes, the epoxy system has the tendency to soften up in presence of high temperatures. Even if there is a large patch of epoxy glue visible, it will go back to its original status as soon as the temperature goes back down to a normal level. The resin has the double effect of assuring the strength of the slabs and providing a clean feeling of touch to the homeowners and other end final users. The philosophy of ribbon blenders is to repair the engine as needed.

Granite Colors For Countertops Pictures Of Popular Types by designingidea.com

There are many different types of materials used for kitchen countertops.

There are many different types of materials used for kitchen countertops.

Granite countertops are beautiful, durable, and easy to clean and maintain. For a full breakdown of granite countertops and their costs check out our ultimate guide. Other considerations are how thick you want your granite slab to be, its edging and polish detail. Purchase of granite counters often includes fabrication and installation.

Level 3 granite countertops are more rare and thus more expensive to purchase. Custom slab granite on the other hand provides fewer seams, offers many different widths, and can be shaped to your exact specifications. Popular edge styles are the straight, bullnose, 1/2 bevel and 3/4 bevel. Upgraded edge styles often require more time to polish and thus are more expensive. White granite is a great choice for smaller kitchen spaces because it can make an area look bigger, and lighter.

Visit this page to see the white granite countertops picture gallery. Bethel white granite features a brilliant, even grain and pure color that makes it highly sought after for building projects. It is characterized by its golden color with white and brown minerals and colors mixed in along with numerous black or dark red flecks. Kashmir white granite has small flecks of grays and cream colors throughout. For this reason it’s advised to have the surface sealed to avoid staining and re-seal the surface every six months. There are many different varieties of white granite with some yards even calling it quartzite. It has medium variations from slab to slab and is known to be durable, low maintenance and come with a polish finish. Depending on the slab you select it can vary from lighter yellow to golden in color. This stone is suitable for kitchen countertops or flooring and is sure to make a great impression for your home remodeling projects. The beauty of granite countertops colors, are its wide variety of choices, and long standing durability.

In addition granite has not gone out of style and continues to be highly sought after for use in new home remodel projects. A big pro about many darker granite counters is they tend to be denser, and less likely to absorb stains making them easier to maintain. It has a polished high sheen with shimmering golden flakes throughout and a moderate variation between slabs. The stone has several different variations and due to its durability is used extensively in countertops, flooring, and in wall cladding.

Red granite countertops are not as popular as other choices but they certainly make an eye-catching statement. Green matches well with a variety of wood cabinet colors and can give your indoor space the high end look you desire. It is a durable stone that doesn’t show fingerprints well, and is not prone to staining. These fissures give the stone its uniqueness, however not everyone will appreciate this look. It is known as a difficult stone to find, mine and produce, thus it ranges on the higher side price wise. See master bedrooms including traditional, rustic, modern, luxury and contemporary.

However, granite is one that remains the most popular for new home construction and kitchen remodel projects.

Many sellers of natural stone refer to different granite countertop levels. Those who are price conscious granite buyers, such as those who own condos and apartments often save money by purchasing prefabricated granite. Prefabricated stone comes in standard widths and has one type of edge choice. The straight edge is also called the eased edge or flat edge and is considered the free option. Pictures don’t exactly represent the true colors and beauty you’ll find when you view granite in person. It’s actually loaded with flecks and veins of different colors depending on the style you choose. In addition a white counter pairs well with dark kitchen cabinets for a beautiful contrast. It is known for it’s beautiful appearance, however is known for being a more porous stone.

When used in kitchens these counters are light and bright and due to it mostly white appearance can help make a smaller space look bigger. Beige granite can be combined with wood cabinetry or both light and dark color cabinets.

Visit this page to see the beige granite countertops picture gallery. This natural stone is considered a medium variation granite with a beige background. While having a white to beige base color it is heavily accented with brown, black and gray flecks. This type is an attractive low budget stone that is often used in bathroom vanities and kitchens. It makes a great addition to help brighten up a kitchen space. They often have a distinctive bold look with a high level of color saturation. It is widely used for countertops, as well as in flooring and for wall/backsplashes.

It is a popular choice because of it’s warm tones and bold look that compliments cherry stained cabinetry. Not only are these types of countertops stimulating to the eyes, they bring a sense of nature to your kitchen area. Its deep rich and exciting colors makes it a popular choice for discriminating home owners.

One of the unique characteristics of these slabs are the fissures that run throughout. There can be a lot of variation between stone slabs with darker and lighter slabs coming from the same quarry.

Natural Stone Source: The Difference Between Cracks Fissures In Granite by naturalstoneoutlet.blogspot.com

We also have a wide selection of tile to choose from for flooring and countertop backsplashes. The difference between a crack and a natural granite fissure is an important aspect of enjoying the natural beauty of granite. Rock mining companies pull stone out of the ground in large rectangular cubes, then slice those rectangular cubes like bread. The resin used to seal these fissures lends to the overall strength of the slab itself. The crack will go all the way through the stone and be detectable by touch.

The slices become the individual slabs, and if those slabs have gaps or fissures, the mining company will fill them in with quartz crystals and a penetrating resin. A crack in granite occurs when there is an accident after the slab is resonated and polished. This is the result of unintended breakage, and is not already filled in with quartz, resin, or epoxy. To buy granites, marbles, tiles for your dream home go for sunshine granites.

In this blog, we offer various pieces of the large body of knowledge acquired over the last 10 years of working with natural stone and tile.

Natural Stone Source: Fissures In Granite Countertops by naturalstoneoutlet.blogspot.com

In the slab yard, with the slab sitting vertically, these fissures are present and yet not so easily recognized. If you find cracks like the one shown below in your countertop, your granite company should be able to help you fill and hide them from view. I don’t know that company provides the services for cracks in the granite. In this blog, we offer various pieces of the large body of knowledge acquired over the last 10 years of working with natural stone and tile.

In the excitement of choosing an exquisite slab it’s easy to stand back and focus on the slab as a whole instead. Sunlight streams across your new countertops and your stomach drops. The fissure here, composed of quartz, simply looks like a line that is slightly darker than the rest of the slab. Cracks are not solid, so they will have an opening that debris can fall into. This can still be done without any compromise to the strength of your counters. We can then advise you on a suitable stone for your project, ensure the quality and therefore provide you the best value for your natural stone choice.

Tips For Sealing Natural Stone Countertops by restorationmasterfinder.com

Proper care can preserve the good condition and the delightful look of your countertops.

And while it is generally recommended to immediately remove spills and regularly clean your countertops regardless of their type, you better be careful when choosing the appropriate products and techniques for polishing and protecting the different stone surfaces. Sealing natural stone is among these controversial protection practices. It is a common misconception that sealing your countertops is the best way to prolong their life and to prevent stains and etching, regardless of the specific material. They just won’t absorb the sealer, so it will dry over the surface and will create a hazy, streaky mess. This means that it will not stain much, but the surface can be scratched very easily. Have in mind that polishing can considerably decrease the absorption rate of all stone types. They are extremely durable as the sealer penetrates the stone to a deep level and provides lasting protection. However, some of the natural character of the stone may be lost in the sealing process. These tests are very efficient and beneficial especially when it comes to sealing granite countertops.

Natural stone sealers prevent liquids from penetrating deeper into the stone and make the surface resistant to stains and minor damages. Besides, your countertop surface should be scratch-proof, easy to clean, and safe (non-toxic). Impregnating stone sealers are considered to be more efficient because they easily penetrate the stone to fill its pores and fissures. Quality sealers can last up to 10 – 15 years and guarantee adequate protection to your expensive and delicate countertops, provided that you know how to seal natural stone properly. First, remove any larger particles with a dry clean rag and then use an appropriate cleaning solution to make the surface spotless. Your countertops should be spotless before you apply the sealer. Then apply a second layer and wipe off the excess with a clean cloth. However, if you lack self-confidence or the time required to perform the job carefully, you may consider hiring professional help. Leave the job to professionals who have appropriate equipment and rich experience in handling natural stone countertops. Sealing can considerably improve both the durability and the beauty of your countertops.

You can perform the above-described tests to know for sure when your natural stone countertops need resealing.

This rare combination of great practical functionality and high aesthetic value allows you to have a low maintenance, very efficient and charming kitchen. Methods that yield very good results and provide maximum protection for some stone types may not be adequate for others. Sealing natural stone countertops indeed protects them from the wear and tear associated with most household activities but it is not appropriate for certain kinds of stone.

Sealing is not an appropriate option for all kinds of stone. Some natural stone countertops are pre-sealed during manufacture. Industrial sealers are based on resin, so they can successfully fill any tiny cracks and seal the numerous pores in the stone that would otherwise accumulate moisture and/or dirt. Take appropriate measures, so that your beautiful stone countertops stand the test of time. If the stone goes dark, you should use an impregnating sealer to protect the surface against oil-based stains. If this happens, the granite sealer should be stripped and the surface should be re-polished. Most stones are porous which makes them very absorbent – water and acids can percolate through and damage the color and the structural integrity of the stone.

You have a choice between water-based sealers or solvent-based sealers to prevent staining and reduce soiling. Repeat the same procedure for the next section and go on until the entire surface has been properly sealed. Sometimes, a single layer may be enough – you can test the efficiency of your sealer on a small hidden spot before reapplying. Remember that it is of paramount importance to completely remove any sealer residue from the surface after it has been absorbed into the pores, but before it dries.

Especially when you are not sure whether your natural stone countertop needs sealing or not and what type of sealer will be appropriate, you’d better not risk ruining your elegant and convenient kitchen feature. The highest quality sealers can protect your countertops for 10 to 15 years and even if they degrade over time, it’s certainly much easier and far less expensive to reseal your stone surfaces rather than to deal with the hassle and the high prices, typical of total replacement or restoration.

Help! New Granite Counters Installed Cracked Or Fissure? by houzz.com

When my husband first contacted the granite place with the photos they told us it was a fissure and if they really bothered us we could put “super glue on it”. You’ve got a lot going on in that stone and the fissures are toward the rear. I really don’t want to ever have to deal with the owner agai, he was are real piece of work. They will pay for a new slab, the fabrication, the removal of the marred granite and the installation of the new granite.

I said when you put a level on it from various support sections it all appeared level. Do you think the granite broke due to a hidden fissure, mishandling, or undue stress related to uneven cabinet support posts? If the cabinets were not level why did they not tell you before installation? The homeowners must have been sick when the corner got broken. They continue underneath the slab; however the lines underneath are shorter. The granite counter overhang was about 15 1/4 inches from the supporting base.

When going from a sitting to standing position while at edge of counter and applying a light pressure to counter top it broke. These guys had no business installing that top without a custom frame/supports engineered into the cabinets. Someone could have been seriously injured or killed from that failure. After their insurance company drops them after paying the claim and their rates triple, perhaps they’ll get the message.

They will be replacing the entire slab at no additional cost to me. After having this experience we want to eliminate the hazard to give us a piece of mind in our home. Spacing for corbels is a maximum of 24 inches throughout the span. Have not dropped anything on this counter or put any stress on this area. This is at the corner of the counter top as you see in the bottom right of the photo. If there is full underlayment, it’s probably 2cm with a built up front edge. If you had dropped something, there should be some sort of “bruise” and there is apparently none. It had been filled with a yellowish substance but it was very noticeable & m fingernail caught in it. My concerns are that it’s ugly & that it could worsen in time, especially being where water will get on it & being where sun will be hitting it daily. When you say 50%, is that 50% of the total cost (including labor) or just the cost of the stone?

What a coincidence that the “fissure” showed up at one of the weakest points of the countertop. We have had granite in our former home and we never had any obvious filled in areas.

They are visible and when we run our hand over them you can feel them, in addition if you run your finger nail over them it catches. Well as you can imagine that didn’t sit well with my husband and he called back and said that wasn’t acceptable and the guy then said he would call his granite repair guy to come out next week. I will not have the opportunity to lay eyes on the car till it arrives. But the analogy kinda falls apart there since cars aren’t installed. I think what’s got me riled up at this point isn’t even the granite as much as it is that they installed it without asking me to inspect it and then their “screw you” attitude so far. Additionally we had to prove that the fabricator and installer had lied about the timeframe in which we had contacted them, which we did through our phone bill.

I am hoping you are right that is is just to much of a hassle and they will just write it off. Their demeanor was 180 degrees from that of their sales rep/project mgr.

I read your posts with interest and hope the replacement of your granite kitchen countertops worked out to your satisfaction.

The owners were good guys and good business owners, in my opinion. This was a pass through opening from my kitchen to my dining room with a small overhang. The installers said the cabinet was uneven which contributed to the breakage. The corner section actually broke on about the third or fourth time they tried to re-positon the countertop after cutting out of section of trim molding so that countertop abutted cleanly against the kitchen wall. If you study for it, you will probably always be able to find it, but a person buying your home or their home inspector will not. The installation process went smoothly according to my wife. No brackets were applied and no where in the instructions or template does it state to apply bracelets. A properly installed counter should be able to support this amount of gentle stress without totally breaking. Should they have stated in instructions, template, or contract about needing brackets per certain amount of overhang? Fortunately, with that much movement and color, your top may probably be reassembled fairly inconspicuously.

I would not allow these clueless hacks back into my home under any circumstances. Do you think it’s wise for me to first contact the granite company and see if they will replace the counter with a new slab which has less overhang. You may want to contact them to tell them what happened, that you’ll be making an insurance claim, and see what their reaction is. I honestly feel like you have saved us a additional stress and cost. We are also going to reduce the hangover to 8 inches, not 15inches nor 12 inches. Use exterior glue plywood or cement backer board as the underlay material. Spans should always be kept to a minimum to prevent deflection of the stone. Consideration should be given to the type of stone being used (fragility) and the intended use (load bearing) when assessing support needs. For all other half-wall overhangs, corbels are required to support the overhang where the bracket depth is 3/4 of the overhang depth. Dropping things on properly installed tops should not cause cracks anyway.

He ground it out & put in some filler the same color as the granite. Give them a choice to replace the top or tell them you can live with it for 50% off.

Fissures are often filled with stone or contamination; yours has adhesive. They said it wasn’t up to them (i was speaking to the stone cutting guys) and we would need to speak to customer support. What worked for me was to invite the owners of the company to my home, establish a rapport and ask for their help. For my wife and me, we felt that if the situation was not remedied, every time we saw the flaw, we would be reminded of how shabbily we had been treated. It’s saddening to hear you weren’t given this opportunity to do so. He said they filled it in before they came out but again he never communicated that to us before coming out.

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